Steps to Fix "Your Pin is No Longer Available" Error Message

If you are trying to log in to your Windows 10 or Windows 11 device and you receive the error message "Your PIN is no longer available due to a change to the security settings on your device," it can be frustrating. This error message can occur due to various reasons, including corrupted boot data, bad security updates, or issues with the NGC folder. In this article, we will provide you with some information on how to fix the "Your PIN is no longer available" error message.

Steps to fix "Your PIN is no longer available" error message

Here are some steps to fix "Your PIN is no longer available" error message:

  1. Restart your device: Sometimes, restarting your device can fix the issue. Press and hold the Shift key and select Power > Restart.
  2. Use your account password to log in: If you cannot log in with your PIN, try using your account password to log in.
  3. Delete the NGC folder: The NGC folder is where Windows stores your login information. If the folder is corrupted or lacks sufficient permission, it can result in the "Your PIN is no longer available" error message. To delete the NGC folder, open File Explorer and navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC. Delete the NGC folder and restart your device.
  4. Reset the TPM: Clearing the TPM (Trusted Platform Module) can help fix the issue. To do this, press the Windows key + R, type "tpm.msc," and press Enter. Click on "Clear TPM" and follow the on-screen instructions.
  5. Reinstall the security update: If the issue occurred after installing a security update, try reinstalling the update. Go to "Settings > Update & Security > Windows Update > View update history > Uninstall updates." Find the security update that caused the issue and uninstall it. Then, reinstall the update.

Related questions and their answers

How to fix "Something happened, and your PIN isn't available" error message?

Here are some steps to fix "Something happened, and your PIN isn't available" error message:

  1. Use your account password to log in.
  2. Delete the NGC folder.
  3. Reset the TPM.
  4. Reinstall the security update.

How to fix login issues in Windows 10?

Here are some steps to fix login issues in Windows 10:

  1. Restart your device.
  2. Use your account password to log in.
  3. Delete the NGC folder.
  4. Reset the TPM.
  5. Reinstall the security update.

Conclusion

The "Your PIN is no longer available" error message can be frustrating when trying to log in to your Windows device. The steps provided in this article can help you fix this error message and log in to your device successfully. If you encounter any issues, you can try the related questions and their answers to help you fix the problem.