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Fashion Nova is a well-known online fashion retailer that provides fashionable clothing, shoes, and accessories for women. It is essential to comprehend the Fashion Nova shipping policy to avoid any unexpected situations when you shop from their website. The following are the details you need to know:
The available Shipping Options and Corresponding Delivery Timings
Fashion Nova provides two shipping options for domestic orders in the United States: standard shipping and express shipping. For orders less than $125, standard shipping takes 4-8 days to deliver and costs $9.99. If the order value exceeds $125, customers qualify for free standard shipping. Customers can choose express shipping, which delivers in 3-5 days and costs $20.00 for all orders.
Fashion Nova uses USPS or UPS to ship to most international locations. Alternative carriers may be chosen solely at their discretion to meet shipping requirements. The ultimate shipping cost is shown during checkout. Shipping charges are nonrefundable.
Processing Time
Fashion Nova processes orders within four business days. Business days exclude Saturdays, Sundays, and US Holidays. The shipping time begins upon shipment of your order, not on placing your order.
Import Taxes and Duties
For international shipments, the goods will be imported on behalf of the consignee or buyer. The consignee authorizes Fashion Nova to import the goods on their behalf. The consignee or buyer agrees that Fashion Nova may delegate the obligation to import the goods on their behalf to a subcontractor (e.g., customs broker). The consignee will pay taxes and duties in addition to the purchase price of the goods.
Refusal of Delivery
By rejecting any packages from Fashion Nova, you'll be accountable for the primary shipping costs, additionally to the charges of sending back the package to them. This monetary value will be subtracted from any issued credit.
Federal Trade Commission Settlement
In 2020, Fashion Nova paid $9.3 million in consumer refunds to settle Federal Trade Commission charges for violating shipping and refund rules. The Federal Trade Commission claimed that Fashion Nova misled consumers by making unfulfilled promises of quick delivery of their orders and not adequately informing them of shipping delays. The company also didn't provide customers with the option to cancel orders or receive refunds promptly. In addition, Fashion Nova used gift cards to compensate consumers for merchandise that was never shipped, which is illegal, instead of providing refunds. Besides the payments that the FTC is sending today, the order demands Fashion Nova to refund some consumers directly.
What is the Shipping Speed of Fashion Nova's Rush Shipping Service?
How long does fashion nova take to ship? Fashion Nova has a 30-day return policy. Ordinarily, they can deliver your order within four days. How long do fashion Nova orders take? If you need an item sooner, you can choose express shipping, which delivers in 1-2 days.
In conclusion, Fashion Nova's shipping policy is clear and easy to understand. They provide two shipping choices for domestic U.S. orders and use USPS or UPS for international orders. It is important to know their processing time and import taxes and duties for international shipments. It's important to note that Fashion Nova settled with the FTC due to violating rules regarding shipping and refunds. For quicker delivery, express shipping is available, and it typically takes 1-2 days for delivery.